Privacy Policy

Effective Date: Dec 2024

Welcome to Ink flow Innovations (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://inkflows.co.ke) or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment processors)

b. Non-Personal Information:

• Browser type and version
• IP address
• Device type
• Pages viewed and time spent on our website
• Cookies and other tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders.
• Provide customer support.
• Communicate updates, offers, and promotions (with your consent).
• Improve our website and services.
• Ensure security and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: To facilitate payment processing, shipping, and other services.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can manage or disable cookies through your browser settings, but doing so may limit functionality on our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Opt out of marketing communications.
• Request deletion of your data, subject to legal obligations.

To exercise your rights, please contact us at info@inkflows.co.ke.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those sites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@inkflows.co.ke
• Phone: +254 700 003 022
• Address: Ramogi House, Shop 212, Luthuli Avenue, Nairobi, Kenya

Thank you for trusting Ink flow Innovations.