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Shipping Policy
Last Updated: July 9, 2025
At Ink Flow Innovations, we are committed to delivering your orders quickly, reliably, and affordably across Kenya. This Shipping Policy outlines our delivery coverage, timelines, costs, and processing terms.
📍 Shipping Coverage
We ship to all 47 counties in Kenya, including major towns and rural areas:
Nairobi
Mombasa
Kisumu
Nakuru
Eldoret
Thika
Nyeri
Kakamega
and more
⏱️ Delivery Timelines
| Location | Estimated Delivery Time |
|---|---|
| Nairobi & surrounding | 1 – 2 business days |
| Major towns & cities | 2 – 4 business days |
| Remote & rural areas | 3 – 5 business days |
📌 Order Cut-off Time:
Orders placed before 3:00 PM (EAT) are processed and dispatched on the same business day.
Orders placed after 3:00 PM will be processed on the next business day.
💵 Shipping Costs
We charge a flat shipping rate of KES 300 per order, regardless of location within Kenya.
No hidden fees
The shipping cost will be clearly shown at checkout
📦 Order Processing
Orders are processed Monday to Saturday, excluding public holidays
You’ll receive a confirmation via email or WhatsApp once your order is shipped
Delivery details and tracking (if available) will be provided
🚛 Delivery Method
We use trusted local couriers to ensure your orders are delivered safely and promptly. All orders are packed securely to protect items during transit.
📬 Missed Deliveries
If delivery is unsuccessful, we will contact you to rearrange delivery or coordinate pickup. Please ensure your contact information is accurate at checkout.
❓ Need Help?
If you have questions, bulk delivery requests, or special shipping instructions, contact us:
📞 Call/WhatsApp: +254 700 003 022
📧 Email: info@inkflows.co.ke
📍 Visit: Ramogi House, Shop 212, Luthuli Avenue, Nairobi
Thank you for choosing Ink Flow Innovations – Your Trusted Partner for Printers, Toners, and Office Equipment in Kenya.