Effective Date: October 12, 2025
Company Name: Ink Flow Innovations
Website: https://inkflows.co.ke
Welcome to Ink Flow Innovations (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.
By accessing or using our website, you confirm that you have read, understood, and agree to these Terms.
We may update these Terms periodically, and your continued use of our website after any changes constitutes acceptance of the updated Terms.
You agree to use our website for lawful purposes only and in compliance with all applicable laws and regulations. You shall not:
Use the website for any fraudulent or malicious activity.
Interfere with or disrupt the operation or functionality of the website.
Attempt to gain unauthorized access to any portion of the website.
Reproduce, distribute, or exploit the website’s content without our written consent.
Certain features may require account registration. You agree to:
Provide accurate and complete information when creating your account.
Maintain the confidentiality of your login credentials.
Notify us immediately if you suspect any unauthorized access.
We are not responsible for losses arising from unauthorized use of your account due to your failure to safeguard your credentials.
a. Placing Orders:
All orders placed through our website are subject to acceptance and product availability. We reserve the right to cancel or limit quantities of any order at our discretion.
b. Pricing:
Prices listed on our website are in Kenya Shillings (KES) and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. In the event of a pricing error, we will notify you before processing your order.
c. Payments:
All payments are processed securely through trusted third-party payment processors. By completing a purchase, you authorize us to charge your chosen payment method for the order amount.
We strive to deliver all orders promptly. Delivery times may vary based on your location and product availability.
Once an order is dispatched, the responsibility for timely delivery lies with the courier or postal service.
Full details are provided in our Shipping Policy.
We accept returns within 7 days of delivery for eligible products, provided items are:
Unused
In their original packaging
Accompanied by proof of purchase
Refunds are processed once returned items are inspected and approved.
More details are available in our Returns & Refunds Policy.
Most new products come with a manufacturer’s or store warranty as indicated on the product page.
This warranty covers manufacturing defects but does not include damages resulting from misuse, improper handling, or unauthorized repairs.
All website content, including text, graphics, images, logos, and software, is the property of Ink Flow Innovations or its licensors and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or modification of our content is strictly prohibited.
To the maximum extent permitted by law, Ink Flow Innovations shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
This includes, but is not limited to, loss of data, loss of profits, or interruption of business.
You agree to indemnify and hold harmless Ink Flow Innovations, its affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of our website or violation of these Terms.
These Terms are governed by and construed in accordance with the laws of the Republic of Kenya.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Kenyan courts.
If you have questions or concerns regarding these Terms, please contact us:
📧 Email: info@inkflows.co.ke
📞 Phone: 0700 003 022
🏢 Address: Ramogi House, Shop 212, Luthuli Avenue, Nairobi, Kenya